Garage Door Service Technician
Albany, NY
Full Time
Garage Kings Albany
Experienced
Garage Door Service Technician
Garage Kings is THE leader in garage transformations, and we continue to grow by earning a great reputation with our customers! We built a reputation for outstanding service, exceptional quality, and unmatched reliability.
Looking to start a real career instead of just another job? Do you enjoy working with your hands, fixing things, and learning new skills? At Garage Kings, we’ll train you from the ground up, no door service experience required. If you’re motivated, reliable, and ready to work, we’ll give you everything you need to succeed.
As a Door Service Technician, you will be an integral part of the team. Your duties will include service and repair of residential garage doors, garage door openers, and related components. You will interact with customers daily providing them with excellent customer service.
Skills we’re seeking:
We are looking for skilled, customer-focused service technicians, mechanics, service technicians, and individuals who take pride working with their hands. The ideal candidate should have experience confidently communicating with customers and provided tailored solutions based on their needs.
The right individual should be comfortable interacting with homeowners, explaining repair or replacement options, and recommending the best course of action with integrity and professionalism. Strong problem solving skills, attention to detail, and a commitment to quality workmanship are essential.
What you’ll do:
- Troubleshoot, diagnose, repair and maintain residential garage doors and openers
- Provide effective, on-the-spot solutions
- Communicate clearly with customers, offering multiple options and explaining pricing and scope of work
- Educate customers on repair vs. replacement options, upgrades, and preventative maintenance
- Maintain a clean and organized work environment and company vehicle
- Deliver a high-quality customer experience from start to finish
Qualifications:
- Prior experience servicing garage doors or related trade a plus but not required (We will train you!)
- Prior experience working in a home-service call environment (Related trades can include window/doors, HVAC service, plumbing service, general contracting in a residential setting)
- Ability to troubleshoot and think on your feet
- Valid driver’s license and reliable transportation
- Ability to lift 100 lbs. and work in a physically active role
- Self-motivated with a drive to earn more through performance
- Clean and neat appearance
- Courteous and engaging demeanor. Comfortable with customers.
- Ability to pass a criminal background check
What we offer:
- Competitive hourly pay + performance-based commissions/bonus
- Health insurance
- 6 paid holidays
- PTO package
- Opportunity for growth and advancement
- Supportive team environment and ongoing training
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